Mediacom makes
moving easy

Let us handle the heavy lifting when it comes
to your internet, phone and TV service.

On the Move?

Whether you’re new to the region or a current customer moving your Mediacom service, you can count on us to keep you connected with TV, Internet and phone.

New Customers
Current Customers

Already Have an Account?

If you're a current customer moving to another Mediacom service area, here are a few important things to know to help ensure a smooth transition.

  • Give Us a Call

    At least 7 days prior to your move, call us at:
    800-479-2082 to share your moving details (account number, dates, new address) and to set up an installation appointment.

  • TV Channels

    There's a good chance many of your channels will be exactly the same at your new address. Once you're settled in, peruse the channel guide to familiarize yourself with the lineup.

  • Equipment Options

    You may be able to take your current equipment with you to your new address. If not, check out our easy drop off resources and you'll receive new equipment at your new location

  • Email & Other Accounts

    There will be no interruption in your email service during your move. Your Mediacom account usernames and passwords will also stay the same, or you may choose to change them.

  • Keep Your Home Phone Number

    Depending on your new address and area code, you may be able to keep your current home phone number. You can also set up call forwarding to have home calls directed to your cell.

  • Questions?

    We're always available and happy to help. Our call center is open 24/7 and our agents are ready to assist you in whatever you may need.

800-479-2082

New to Mediacom?

If you have just moved into a Mediacom service area, welcome! We're here to help. Mediacom offers the latest in high-speed internet, phone and cable TV, tailored to your specific needs. Featuring the best in-home Wi-Fi, TiVo DVR and unlimited nationwide calling, Mediacom delivers the latest technology at prices that won't bust your budget.

Fast in-home WiFi

TiVo Integration

Modern Caller ID

TV Everywhere

Apps On-Demand

Start Shopping

Call today for special moving deals just for you!

Call 1-800-479-2082

Important Installation Reminders

You're all set for internet, phone and cable to be installed. Or are you?
Please remember the following five things.

Power On

Make sure your electricity is turned on. We can't hook you up without power.

Be specific

When placing your order, let us know exactly what you need. We cannot add cable boxes, etc. on day of installation.

Be reachable

Your cell phone is the best way for us to contact you and for you to contact us.

Adult Required

Our technicians can only install your services when an adult, 18+ years old, is present.

Get going

Prior to our tech leaving, make sure you understand how to operate all your devices, as well as enter user names and passwords.

The Mediacom advantage

90-Day
Guarantee*

If you're not completely satisfied,
you'll get your money back.

Nights & Weeekend
Appointments*

Don't miss a day of work waiting
for installation.

30-Minute
Arrival Windows*

No more wasting time waiting for
technicians to arrive.

No Contract,
No Problem

Enjoy our services with no long
term agreements necessary.

MobileCare
Connect App

Manage your Mediacom account
from the palm of your hand.

24/7
Customer Service

We're always ready and available
to help.

* Service Guarantees: Customers in good standing who are not 100% satisfied with any Mediacom service may disconnect during the first 90 days and, upon request, receive a full refund of monthly recurring service and equipment rental fee(s) actually paid. Night & weekend appointments and 30-minute arrival windows are not available in all areas and have limited availability.